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| Image By: The Registi on Unsplash |
According to the business, the issue was likely to affect iPhone 12 and iPhone 12 Pro handsets built between October 2020 and April 2021. Those who have been having problems with their smartphones' speakers will be able to seek free service from Apple, according to its support page.
Service Program for iPhone 12 and iPhone 12 Pro for ‘No Sound Issues'
The problem could have been caused by a component failure on the receiver module, according to Apple.
“Apple has discovered that a small fraction of iPhone 12 and iPhone 12 Pro devices may suffer sound difficulties as a result of a component on the receiver module failing. Between October 2020 and April 2021, the affected devices were manufactured.
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If the receiver on your iPhone 12 or iPhone 12 Pro does not generate a sound when you make or receive calls, it may be qualified for services, according to Apple's support page.
Users with the iPhone 12 and iPhone 12 Pro can visit an Apple Authorised Service Provider, schedule an appointment at an Apple Retail Store, or contact Apple Support to arrange mail-in service through the Apple Repair Center. Before repairing an iPhone, users should back up their data to iCloud or a PC. Apple goes on to say that if the phone has any damage, such as a broken display or other issues, it must be repaired first.
Only the iPhone 12 and iPhone 12 Pro models are covered under the service programme. The iPhone 12 mini and iPhone 12 Pro Max are not eligible for the complimentary service. The business stated on its support page that it may restrict or limit repair to the original country or region of purchase and that the programme does not extend the iPhone 12 or iPhone 12 Pro's usual warranty coverage.
(Source: BGR)
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